Wavy offers one-time credit purchases. This policy outlines when refunds or cancellations are possible.
Refund Eligibility
- Refunds are available only for failed or duplicate payment transactions.
- Once credits have been successfully delivered to your account, purchases are generally non-refundable.
- Genuine technical issues that prevent you from using purchased credits may be reviewed on a case-by-case basis.
How to Request a Refund
To request a refund, please email wavysupport1@gmail.com with your transaction details. We aim to respond within a few business days.
Cancellations
Since purchases are one-time credit packs with no recurring subscriptions, there is no ongoing subscription to cancel. You may simply stop using the service at any time.
We strive to be fair. If you believe your situation warrants special consideration, please reach out — we review each request individually.